Collection Procedures:
At Trails Edge Surgery Center, we are dedicated to delivering exceptional care while upholding transparency and fairness in our billing and collection practices. Our Collection Procedures are designed to ensure patients understand their financial responsibilities and have access to support throughout the billing process.
Billing Process:
- After services are rendered, we will bill your insurance provider (if applicable).
- You will receive a statement for any remaining balance not covered by insurance.
- Payment is due upon receipt of the statement unless other arrangements have been made.
Payment Options:
- All major credit / debit cards
- Check
- Cash
- CareCredit
- Approved payment plan
Collections Timeline:
- If payment is not received within 30 days, a reminder notice will be sent.
- Accounts unpaid after 60 days may be subject to additional follow-up.
- After 90 days, accounts may be referred to a third-party collection agency unless a payment plan or financial assistance has been arranged.
Avoiding Collections: We encourage patients to contact our billing office as soon as possible if they anticipate difficulty paying their bill. Our team is here to help explore options such as payment plans or financial assistance.
Contact Us: For questions about your bill or to discuss payment options, please contact our Billing Department at 239-494-4352